Exceptional Culinary Experiences

1. Acceptance of Terms

By accessing and using Discerning Eats services, you accept and agree to be bound by the terms and provision of this agreement.

2. Product Quality and Description

We strive to ensure all product descriptions are accurate. However, artisanal products may vary slightly from descriptions due to their handcrafted nature. All products undergo quality testing before shipment.

3. Ordering and Payment

Orders are subject to availability. Payment is required at time of purchase. We accept major credit cards and secure payment methods. Prices are subject to change without notice.

4. Shipping and Delivery

We use temperature-controlled shipping for perishable items. Delivery times are estimates and may vary. Customer is responsible for being available to receive temperature-sensitive deliveries.

5. Returns and Exchanges

We offer a 30-day satisfaction guarantee on non-perishable items. Perishable items must be reported within 48 hours of delivery for quality issues. Return shipping costs apply unless product is defective.

6. Limitation of Liability

Our liability is limited to the purchase price of products. We are not liable for any indirect, incidental, or consequential damages.

7. Modification of Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

Information We Collect

We collect information you provide directly (name, email, phone, address), automatically through website usage (cookies, IP address, browser data), and from third parties (payment processors, shipping partners).

How We Use Your Information

Your information is used to process orders, provide customer service, send marketing communications (with consent), improve our services, comply with legal requirements, and protect against fraud.

Information Sharing

We share information with service providers (payment processors, shipping companies), business partners (with consent), legal authorities (when required), and potential business transferees (with notice).

Data Security

We implement appropriate security measures including encryption, secure servers, access controls, and regular security audits to protect your personal information.

Your Rights

You have the right to access, correct, delete, or port your data. You can opt-out of marketing communications and request information about our data practices. Contact us to exercise these rights.

Data Retention

We retain personal information for as long as necessary to fulfill purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

International Transfers

Your information may be processed in countries with different data protection laws. We ensure appropriate safeguards are in place for international transfers.

Contact Information

For privacy-related questions or concerns, contact our Data Protection Officer at [email protected] or +1 (212) 847-9156.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and allow certain features to function properly.

Types of Cookies We Use

Essential Cookies: Necessary for basic website functionality, security, and your ability to navigate and use features.

Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting anonymous information.

Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Personalization Cookies: Remember your preferences and settings to provide a customized experience.

Third-Party Cookies

We may use third-party services that set their own cookies, including Google Analytics, social media platforms, and payment processors. These cookies are subject to their respective privacy policies.

Managing Cookies

You can control cookie preferences through our cookie consent banner or your browser settings. Disabling certain cookies may limit website functionality and your user experience.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time through our cookie management interface.

Updates to Cookie Policy

We may update this cookie policy periodically. Check this page regularly for the most current information about our cookie practices.

Digital Millennium Copyright Act Policy

Discerning Eats respects the intellectual property rights of others and expects our users to do the same. We will respond to clear notices of alleged copyright infringement.

Notification of Infringement

If you believe your copyrighted work has been infringed, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative

• Identification of the copyrighted work claimed to have been infringed

• Identification of the allegedly infringing material and its location

• Your contact information (name, address, telephone, email)

• A statement of good faith belief that the use is not authorized

• A statement of accuracy and authority to act on behalf of the copyright owner

Designated DMCA Agent

Send DMCA notices to:
Discerning Eats DMCA Agent
247 West 46th Street
New York, NY 10036
Email: [email protected]
Phone: +1 (212) 847-9156

Counter-Notification

If you believe material was removed in error, you may submit a counter-notification including your contact information, identification of removed material, a statement of good faith belief of error, and consent to jurisdiction.

Repeat Infringers

We will terminate accounts of users who are repeat infringers in appropriate circumstances.

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

Right of Access: You can request copies of your personal data.

Right of Rectification: You can request correction of inaccurate or incomplete data.

Right of Erasure: You can request deletion of your personal data under certain conditions.

Right of Restriction: You can request limitation of processing under certain circumstances.

Right to Data Portability: You can request transfer of your data in a structured, machine-readable format.

Right to Object: You can object to processing based on legitimate interests or for direct marketing.

Legal Basis for Processing

We process personal data based on:

• Consent (marketing communications, cookies)

• Contract performance (order processing, customer service)

• Legal obligation (tax records, fraud prevention)

• Legitimate interests (business operations, security)

Data Transfers

When we transfer data outside the EEA, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or binding corporate rules.

Data Protection Officer

Contact our DPO for data protection inquiries:
Email: [email protected]
Phone: +1 (212) 847-9156

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe we have not complied with data protection laws.

Cookie Management